If you want a FailSafe® support expert to evaluate your situation and assist with a technical issue, it may be cost-effective for you to purchase one of the support plans below:
Gold Support Plan
Phoenix Technologies' Gold Support Plan is a service option for individuals who need expert assistance to successfully deploy, use, and maintain FailSafe features and options.
For a fee, FailSafe’s support team can help you recover your laptop. Just click on button below to buy service. After purchasing, you will receive an email with a toll-free phone number of an agent who will assist you.
Platinum Support Plan
Phoenix Technologies' Platinum Support Plan is a service that focuses on the requirements of our global customers. It includes:
One Time Support is exclusively for our valued customers who want a “pay as you go” plan. It features:
• Live Mon-Sun(24x7) Phone Support • Expert advice and technical support on a per incident basis • Includes multiple interactions with technical support expert until the issue is resolved • Interaction options can be via the Web or telephone
Support Center
